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docs: Improve cloud security/compliance documentation (#15408)
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---
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title: Teleport Cloud Architecture
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description: Cloud security, availability and networking details.
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description: Cloud security, availability, and networking details.
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---
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## Security
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We have designed the Teleport Cloud environment to be secure; however we are still in the process of
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scrutinizing and executing on our security roadmap and working with independent security
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auditors to identify any gaps. Only once this is complete, the team will evaluate
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whether the Teleport Cloud is ready for strict compliance use-cases.
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We have designed the Teleport Cloud environment to be secure. We work with independent
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security auditors on a regular basis to identify and correct any gaps, while also
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continuing to iterate on improvements to fortify the platform for the most strict of
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compliance use-cases.
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## Compliance
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@@ -18,7 +18,7 @@ whether the Teleport Cloud is ready for strict compliance use-cases.
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SSH sessions are recorded [on nodes](../architecture/nodes.mdx).
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Teleport Cloud Proxy does not terminate SSH sessions when using OpenSSH and `tsh` sessions.
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The Cloud Proxy terminates TLS for Application, Database and Kubernetes sessions.
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The Cloud Proxy terminates TLS for Application, Database, and Kubernetes sessions.
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## Data retention
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Data retention cannot currently be configured by customers. All Teleport Cloud
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@@ -47,7 +47,6 @@ The Teleport [proxy service](https://goteleport.com/docs/architecture/proxy/) ca
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The multi-region option is currently opt-in by default. Once you have an account, please reach out to your account manager, customer success engineer, or support@goteleport.com. A future update will expand the region availability and make all regions available by default.
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## Service Level Agreement
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Teleport Cloud commits to an SLA of (=cloud.sla.monthly_percentage=) of monthly uptime,
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@@ -110,7 +110,6 @@ $ tsh login --proxy=myinstance.teleport.sh
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$ tctl status
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```
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## Why am I getting `permission denied` errors when using `tctl`?
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If you have a local file `/etc/teleport.yaml` on your machine `tctl` will attempt to use the local cluster. Set the environment variable `TELEPORT_CONFIG_FILE` to `""` so it will not attempt to use that Teleport configuration file.
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@@ -131,7 +130,7 @@ $ tctl nodes add --ttl=5m --roles=node,proxy --token=$(uuid)
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## Is an independent security audit available?
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A security audit has been completed and is available at our [Audit Report 2021](https://goteleport.com/resources/audits/teleport-cloud-security-audit-2021/) page.
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Security audits by independent third-parties are performed at least annually, with the results made available on our [Audit Reports](https://goteleport.com/resources/audits/) page.
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## Where does Teleport Cloud run?
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@@ -144,7 +143,7 @@ The Teleport control plane is routinely upgraded within 1-2 weeks of a Teleport
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New features may not be available to cloud users until compatibility is tested and fixed, and some features may not work in the cloud environment.
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Individual customers may not be upgraded to the latest release if they are running agents that are outside of the supported compatibility of the control plane.
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## Does your SOCII report include Teleport Cloud?
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## Does your SOC 2 report include Teleport Cloud?
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(!docs/pages/includes/soc2.mdx!)
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@@ -224,7 +223,3 @@ If you plan on connecting more than 10,000 nodes or agents, please contact your
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Teleport components communicate with themselves using mTLS, with a separate certificate authority for each tenant. Connections to AWS services, such as DynamoDB and
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S3, are established using encryption provided by AWS, both at rest and in transit. Each tenant has its own credentials that isolate it to interacting with only its own data.
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@@ -4,6 +4,6 @@ The report covers:
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- Teleport Open Source
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- Teleport Enterprise, self-hosted
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- Teleport Enterprise, cloud-hosted
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- Teleport Enterprise, cloud-hosted (SaaS)
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Reach out to https://goteleport.com/cloud/sales for report details.
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