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improvement(billing): replace daily refresh credits with weekly refresh (#7113)
* improvement(billing): replace daily refresh credits with weekly refresh * fix(billing): scope weekly refresh row seat scaling to organization billing
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@@ -331,27 +331,27 @@ Each voice session is billed when it starts. In deployed chat voice mode, each c
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Sim has two paid plan tiers - **Pro** and **Max**. Either can be used individually or with a team. Team plans pool credits across all seats in the organization.
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| Plan | Price | Credits Included | Daily Refresh |
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|------|-------|------------------|---------------|
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| Plan | Price | Credits Included | Weekly Refresh |
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|------|-------|------------------|----------------|
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| **Community** | $0 | 1,000 (one-time) | - |
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| **Pro** | $25/mo | 6,000/mo | +50/day |
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| **Max** | $100/mo | 25,000/mo | +200/day |
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| **Pro** | $25/mo | 6,000/mo | +2,000/week |
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| **Max** | $100/mo | 25,000/mo | +4,000/week |
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| **Enterprise** | Custom | Custom | - |
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To use Pro or Max with a team, select **Get For Team** in subscription settings and choose the tier and number of seats. Credits are pooled across the organization at the per-seat rate (e.g. Max for Teams with 3 seats = 75,000 credits/mo pooled).
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Internal organization members use seats and contribute to the team's pooled credit allocation. External workspace members do not join your organization, do not appear in the organization roster, and do not count toward your seat total.
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### Daily Refresh Credits
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### Weekly Refresh Credits
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Paid plans include a small daily credit allowance that does not count toward your plan limit. Each day, usage up to the daily refresh amount is excluded from billable usage. This allowance resets every 24 hours and does not carry over - use it or lose it.
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Paid plans include a weekly credit allowance that does not count toward your plan limit. Each week, usage up to the weekly refresh amount is excluded from billable usage. This allowance resets every 7 days from your billing period start and does not carry over - use it or lose it.
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| Plan | Daily Refresh |
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|------|---------------|
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| **Pro** | 50 credits/day ($0.25) |
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| **Max** | 200 credits/day ($1.00) |
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| Plan | Weekly Refresh |
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|------|----------------|
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| **Pro** | 2,000 credits/week ($10.00) |
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| **Max** | 4,000 credits/week ($20.00) |
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For team plans, the daily refresh scales with seats (e.g. Max for Teams with 3 seats = 600 credits/day).
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For team plans, the weekly refresh scales with seats (e.g. Max for Teams with 3 seats = 12,000 credits/week).
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### Annual Billing
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@@ -573,7 +573,7 @@ import { FAQ } from '@/components/ui/faq'
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<FAQ items={[
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{ question: "How much does a single workflow run cost?", answer: "Every run incurs a base charge of 1 credit ($0.005). On top of that, any AI model usage is billed based on token consumption. Workflows that do not use AI blocks only pay the base run charge." },
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{ question: "What is the credit-to-dollar conversion rate?", answer: "1 credit equals $0.005. All plan limits, usage meters, and billing thresholds in the Sim UI are displayed in credits." },
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{ question: "Do unused daily refresh credits carry over?", answer: "No. Daily refresh credits reset every 24 hours and do not accumulate. If you do not use them within the day, they are lost." },
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{ question: "Do unused weekly refresh credits carry over?", answer: "No. Weekly refresh credits reset every 7 days and do not accumulate. If you do not use them within the week, they are lost." },
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{ question: "What happens when I exceed my plan's credit limit?", answer: "By default, your usage is capped at your plan's included credits and runs will stop. If you enable on-demand billing or manually raise your usage limit in Settings, you can continue running workflows and pay for the overage at the end of the billing period." },
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{ question: "How does the 1.1x hosted model multiplier work?", answer: "When you use Sim's hosted API keys (instead of bringing your own), a 1.1x multiplier is applied to the base model pricing for Agent blocks. This covers infrastructure and API management costs. You can avoid this multiplier by using your own API keys via the BYOK feature." },
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{ question: "Are there any free options for AI models?", answer: "Yes. If you run local models through Ollama or VLLM, there are no API costs for those model calls. You still pay the base run charge of 1 credit per run." },
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