diff --git a/lib/galaxy/managers/users.py b/lib/galaxy/managers/users.py
index 2ad6457a2c0..9553698ee92 100644
--- a/lib/galaxy/managers/users.py
+++ b/lib/galaxy/managers/users.py
@@ -489,7 +489,7 @@ class UserManager(base.ModelManager, deletable.PurgableManagerMixin):
                 return "Failed to produce password reset token. User not found."
 
     def get_reset_token(self, trans, email):
-        reset_user = trans.sa_session.query(self.app.model.User).filter(self.app.model.User.table.c.email == email.lower()).first()
+        reset_user = trans.sa_session.query(self.app.model.User).filter(self.app.model.User.table.c.email == email).first()
         if not reset_user and email != email.lower():
             reset_user = trans.sa_session.query(self.app.model.User).filter(func.lower(self.app.model.User.table.c.email) == email.lower()).first()
         if reset_user: