diff --git a/guide/english/product-design/customer-journey-maps/index.md b/guide/english/product-design/customer-journey-maps/index.md
index bbe0eec4b88..5bba4ac8cba 100644
--- a/guide/english/product-design/customer-journey-maps/index.md
+++ b/guide/english/product-design/customer-journey-maps/index.md
@@ -3,12 +3,11 @@ title: Customer Journey Maps
---
## Customer Journey Maps
-This is a stub. Help our community expand it.
+Customer journey map is a story designed to provide insights into the customer’s journey. A customer journey map tells the story of the customer’s experience: from initial contact, through the process of engagement and into a long-term relationship.
-This quick style guide will help ensure your pull request gets accepted.
-
-
+
#### More Information:
-
+- [How to Create an Effective Customer Journey Map] (https://blog.hubspot.com/service/customer-journey-map)
+- [Customer Journey Mapping: Everything You Need to Know] (https://www.sailthru.com/marketing-blog/written-customer-journey-mapping-need-to-know/)
- [When and How to Create Customer Journey Maps by The Nielsen Norman Group](https://www.nngroup.com/articles/customer-journey-mapping/)